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Order Process

Ex-Stock Items
Once the order received and verified the completeness. We will start to pack and book the courier service within 48 hours after the payment made.  After tracking number acquired, we will send you the email notification goods is being shipped to your premises.  Within 2-3 days after the notification, you will receive the goods (valid for local customer).
Pre-Order Items
We might occasionally open PO for certain products.  To get the latest update, please follow our IG account @toydler.co.
Lead time for pre-order might vary depending on factory workload. Hence initial ETA is only estimation and we will provide with the actual ETA in the nearer date. Normally it will take about 3-4 months. Appreciate for your patience as majority of our product is handmade and hand-painted.
Do contact us if you have any queries or special request.